A STUDY ON ELECTRONIC PAYMENT SYSTEM IN ELECTRONIC COMMERCE
Author(s):
C LAHARI, SHEETHAL K
Keywords:
E-Commerce, Electronic payment and customer service.
Abstract
Nowadays, e-commerce is used in all areas, from product design to customer service. Increasingly, more and more consumers are migrating to electronic commerce to make electronic bill payments, to purchase products and services. The growth and acceptability of electronic money led to various forms of systems, which improved the use of these systems through different devices one of the most significant ones was the electronic payment system. The electronic payment system has many benefits for payers, payees, electronic commerce, banks, organizations and governments. These benefits can lead to widespread electronic payment systems in the world. This study has been conducted with the main objective of knowing the perception and preference of the customers towards the E-payment system. The study also makes an attempt to know the satisfaction level of the customers and the problems faced by the customers. The primary and secondary data will be used for the purposes of study. The research will be conducted based on the customers using E-payment system. A Convenience sampling method will be adopted to collect the data from the customers. The data collected will be analysed to draw a meaningful conclusion.
Article Details
Unique Paper ID: 157048

Publication Volume & Issue: Volume 9, Issue 5

Page(s): 748 - 754
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